Trust Page

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Getting Started with Trust Page

What is a Trust Page?

A Trust Page is a centralized view that allows organizations to showcase their compliance, security posture, and governance practices to internal and external stakeholders. It helps build transparency and trust by presenting relevant controls, policies, and evidence in a structured way.

With a Trust Page, you can:

  • Showcase compliance – Display controls and frameworks
  • Share evidence – Provide supporting documentation
  • Increase transparency – Give stakeholders visibility into governance
  • Control access – Decide what information is visible

Trust Page content

You can configure what information appears on the Trust Page:

  • Control – Display implemented controls and their status
  • Evidence Group – Show grouped supporting evidence
  • Framework visibility – Highlight compliance with specific frameworks
  • Policy – Share relevant policies and documents

Request badge

The request badge indicates the status of a Trust Page access or review request to consultant:

  • Not Requested – No request has been submitted
  • Pending Review – Request is under review
  • Approved – Request has been approved
  • Rejected – Request has been denied

This helps track external or internal requests for access to trust-related information.

Hide evidence

You can control the visibility of sensitive information by hiding certain evidence:

  • Template – Hide evidence based on predefined templates
  • Group – Hide entire groups of evidence

This ensures that only appropriate and non-sensitive information is shared.

What you see in the overview

The Trust Page overview provides key insights such as:

  • Visible content – Controls, policies, frameworks, and evidence included
  • Request status – Current badge status for access requests
  • Visibility settings – What evidence is hidden or shown
  • Last updated – Most recent updates to the Trust Page

Tip

Carefully balance transparency and confidentiality. Share enough information to build trust, but use evidence hiding and access controls to protect sensitive data.

Setting Up Trust Page

The Trust Page submenu offers a public page where external parties can review selected security, privacy, and compliance information. It promotes transparency while ensuring controlled access to organizational content.

You can configure the Trust Page internally and provide external access through a public link.

Viewing the Trust Page

This guide outlines how internal users can access and review the Trust Page configuration.

  1. Open the main navigation menu.
  2. Select the Trust Page submenu.
  3. Review the Trust Page preview for accuracy.
  4. Verify that the displayed information and layout meet requirements.

Trust Page Content Configuration

This guide outlines how to configure the information displayed on the Trust Page.

  1. Access the Trust Page submenu.
  2. Select the configuration or edit option.
  3. Determine which sections will be visible to external viewers.
  4. Save your configuration changes.
  5. Review the updated preview of the Trust Page.
Note: Only approved, non-sensitive information should be visible on the Trust Page.

Managing Visible Frameworks and Certifications

This guide outlines how to display frameworks or certification status on the Trust Page.

  1. Access the Trust Page submenu.
  2. Go to the frameworks or certifications section.
  3. Select the frameworks or certifications you want to display.
  4. Save your changes.
  5. Review the Trust Page to confirm the information displays correctly.

Reviewing Trust Page Request Details

This guide outlines the process for reviewing details submitted by external users.

  1. Begin by selecting a request from the list.
  2. Review the requester’s information and the type of request submitted.
  3. Assess the request based on internal guidelines.
  4. Determine the appropriate action to take.

How to Update the Trust Page Status

This guide outlines the steps to enable or disable the Trust Page.

  1. Access the Trust Page submenu.
  2. Locate the Trust Page status option.
  3. Select whether to enable or disable public access.
  4. Save your changes.
  5. Confirm that the status has been updated.
Note: Disabling the Trust Page will immediately prevent external access.

Leverage the Trust Page to Enhance Transparency

The Trust Page enables controlled transparency by allowing external parties to access selected compliance information, while ensuring internal approval and oversight.

Review the Trust Page regularly to ensure published information remains accurate and relevant.

Evidence Setting

The Evidence Setting submenu manages evidence templates for control groups. Users can add, remove, search, and adjust template visibility to support consistent evidence collection.

Adding Evidence

To add an evidence template to a group, follow these steps.

  1. Open the Evidence Setting page.
  2. Select the Manage Templates button on the desired group.
  3. Select the add button on the relevant row in the Available Templates list.
  4. Select Save to apply the changes.

Removing Evidence

To remove an assigned evidence template from a group, follow these steps.

  1. Open the Evidence Setting page.
  2. Select the Manage Templates button on the desired group.
  3. Select the remove option on the relevant row in the Assigned Templates list.
  4. Select Save to confirm the removal.

Searching Template Groups

To search for a specific evidence template group, follow these steps.

  1. Open the Evidence Setting page.
  2. Select the Search Template Groups field.
  3. Enter the group name or keyword.
  4. Review the filtered results.

Hiding an Assigned Control

To hide an assigned evidence template without removing it, follow these steps.

  1. Open the Evidence Setting page.
  2. Select the Manage Templates button on the desired group.
  3. Toggle the visibility switch on the relevant row in the Assigned Templates list.
  4. Select Save to apply the change.
Note: Hidden templates stay assigned but will not appear during evidence submission.

Custom Controls

The Custom Controls submenu lets you configure and manage custom descriptions for controls in selected groups. This feature helps organizations align control descriptions with internal processes and implementation details.

Enabling Custom Description

This section explains how to add or activate a custom description for a control.

  1. Open the Custom Controls page.
  2. Select the relevant control group.
  3. Select the control from the list.
  4. Enter the required information in the custom description form.
  5. Select Update to save your changes.
Note: Custom descriptions replace default descriptions for internal reference.

Removing Custom Configuration

This section explains how to remove a custom description from a control.

  1. Open the Custom Controls page.
  2. Select the relevant control group.
  3. Select the control with a custom description.
  4. Select Delete Configuration.
  5. Confirm the deletion in the confirmation dialog.
Note: Removing the configuration restores the default control description.

Searching Controls

This section explains how to search for controls within a control group.

  1. Open the Custom Controls page.
  2. Select the relevant control group.
  3. Select the Search field.
  4. Enter the control name or keyword.
  5. Review the list of matching controls.